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Hassle Free Returns

At Detectors Direct, we stand behind all of our products and offer a hassle-free 30 day return policy. 

All refunds, store credits or exchanges will be to the full value of the original purchase.

There are just a few criteria that need to be met in order for us to complete the refund, as listed below:

  • You must email us at info@detectorsdirect.com.au to explain the reason for return and to obtain a return address.
  • All original parts and any accessories must be returned in their original packaging and in an unused condition, suitable for resale. 
  • All returned items must be sent with tracking and insurance, with the cost borne by the customer.
Eligible refunds will be promptly paid to the credit card or payment method originally used in your purchase. Most of the time refunds enter your account instantly, however in some cases it can take 3-5 business days to clear. If you haven't received your refund within this period then please email us on the email address below.

    For further information, please contact our team at info@detectorsdirect.com.au